Privacy Policy

Last updated: [May 2025]

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from Indie Clothing Shop.


1. Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Name, email address, shipping/billing address, and phone number

  • Payment details (processed securely through third-party payment gateways — we do not store credit card information)

  • Order history and preferences

  • IP address and device/browser information

  • Cookies and usage data for site performance and marketing purposes


2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Send order updates, confirmations, and customer support responses

  • Improve our website and user experience

  • Send promotional emails (only if you opt in)

  • Prevent fraud and protect our store

We do not sell, rent, or trade your personal information to third parties.


3. Sharing Your Information

We only share your data with trusted service providers for purposes like:

  • Payment processing (e.g., PayPal, Stripe)

  • Shipping and logistics (e.g., local couriers, postal services)

  • Email marketing (e.g., Klaviyo, Mailchimp — only if you subscribe)

  • Website hosting and analytics (e.g., Shopify, Google Analytics)

These partners are required to protect your data and use it only for the services provided to us.


4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Track site usage to improve performance

  • Personalize your shopping experience

  • Display targeted ads through platforms like Google or Meta (Facebook/Instagram)

You can disable cookies through your browser settings, but it may affect your experience on our site.


5. Data Retention

We retain your data for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion or correction of your personal data at any time by contacting us.


6. Your Rights (GDPR & CCPA)

If you're a resident of the EU or California, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Object to certain data uses

  • Request a copy of your data

To exercise any of these rights, email us at support@indieclothingshop.com.


7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal data.


8. Children’s Privacy

Our store is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.


9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here, and the "Last updated" date will be revised. We encourage you to review this policy periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: support@indieclothingshop.com