Shipping Policy

Estimated Delivery Time

Delivery usually takes between 7 to 14 business days, depending on the destination and customs clearance. While most orders arrive sooner, occasional delays may occur due to external factors such as:

  • Weather conditions

  • Holiday periods

  • Customs inspections

  • Courier delays

  • Incorrect shipping details

We do our best to ensure timely delivery and will keep you informed if there are any issues with your shipment.


Shipping Guarantee

If your order does not arrive within 30 business days, you may be eligible for a full refund. To request a refund or assistance, please contact our support team at support@indieclothingshop.com.


Risk-Free Shopping

If your order hasn’t arrived within 60 days from the shipping date, we will issue a full refund — no questions asked.


Customs, Duties, and Taxes

Buyers are responsible for any customs fees, import taxes, or other local charges that may apply. Please check with your local customs office for more details.


Incorrect Shipping Address

Please ensure your shipping address is accurate when placing your order. We are not responsible for orders sent to incorrect addresses provided by the customer.

If your order is already processing or has shipped, we may not be able to change the address. If the package is returned to us, we will offer an exchange or refund.


Unclaimed or Refused Packages

If a package is refused upon delivery or multiple delivery attempts fail, we reserve the right to abandon the package and will not issue a refund.